Delivery Information
At SmartHelmet.uk, we aim to provide a seamless and efficient delivery service to ensure your order arrives as quickly and safely as possible. Below are the details regarding our delivery process:
Delivery Locations
We offer delivery across the UK, including Northern Ireland, Scotland, and Wales.
Delivery Timeframes
- Standard Delivery: 10-15 working days.
- Express Delivery: 5-9 working days (additional charge may apply).
Orders placed before 2:00 PM on a working day will typically be processed and dispatched the same day. Orders placed after 2:00 PM or over the weekend will be processed on the next working day.
Delivery Costs
- Standard Delivery: £4.99 (Free for orders over £200).
- Express Delivery: £20.99.
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with tracking details, so you can monitor the status of your delivery.
Delivery Issues
If there are any issues with your delivery, such as delays or missing items, please contact our customer service team at [email address] or call [phone number], and we’ll resolve the issue promptly.
International Delivery
Currently, we only ship within the UK. International shipping will be available soon, and we will notify our customers of any updates.
Packaging
We take great care in packaging our products to ensure they arrive in perfect condition. All our products are securely packed to avoid any damage during transit.
